com.crm.process.servicerequests

Class CRMUIServiceRequestTypeBean

java.lang.Object

com.crm.businessobject.CRMBase

com.crm.process.CRMUI

com.crm.process.servicerequests.CRMUIServiceRequestTypeBean

All Implemented Interfaces:

java.io.Serializable

public class CRMUIServiceRequestTypeBean
extends CRMUI

Session Bean implementation class CRMUIServiceRequestTypeBean

See Also:

Serialized Form

Constructor Summary

Constructors

Constructor and Description
CRMUIServiceRequestTypeBean() Default constructor.

Method Summary

Modifier and Type	Method and Description
java.util.ArrayList<com.crm.dataobject.CRMDO>	addActivityTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> activityTypeIDs) Adds an activity type to a service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> categoryIds) Adds a list of categories to the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addFinalResCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> categoryIds) Adds a list of final resolution categories to the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addJobTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> jobTypeIDs) Adds a job type to a service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addPhysicalGoodButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> productIDs) Adds a physical good product to the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addPhysicalGoodTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> productTypeIDs) Adds a physical good product type to the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addResponseCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> categoryIds) Adds a list of response categories to the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addServiceButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> productIDs) Adds a service product to the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addServiceTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> productTypeIDs) Adds a service product type to the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addStatusButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, com.crm.dataobject.servicerequests.CRMDOServiceRequestStatus serviceRequestStatus) Adds a status to a service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	addTempResCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType, java.util.ArrayList<java.lang.String> categoryIds) Adds a list of temporary resolution categories to the service request type.
com.crm.dataobject.servicerequests.CRMDOServiceRequestType	createButton() Creates a service request type.
com.crm.dataobject.servicerequests.CRMDOServiceRequestType	deleteButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Deletes a service request type.
com.crm.dataobject.servicerequests.CRMDOServiceRequestType	editButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a service request type form.
com.crm.framework.main.LookupBuilder	getTypeOptions() Loads a lookup builder of service request types
com.crm.framework.main.LookupBuilder	getTypeOptions(java.lang.String emptyValue) Loads a lookup builder of service request types
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadActivityTypesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type activity types.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type categories.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadFinalResCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type final resolution categories.
com.crm.dataobject.servicerequests.CRMDOServiceRequestType	loadForm(java.lang.String id) Loads a service request type form.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadJobTypesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type job types.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadPhysicalGoodsTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type physical goods.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadResponseCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type response categories.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadServicesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type job types.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadStatusesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type statuses.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadTempResCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Loads a list of service request type temporary resolution categories.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeActivityTypeButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList) Removes a list of service request type activity types.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList) Removes a list of service request type categories.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeFinalResCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList) Removes a list of service request type final resolution categories.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeJobTypeButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList) Removes a list of service request type job types.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removePhysicalGoodButton(java.util.ArrayList<com.crm.dataobject.CRMDO> productList) Removes physical good from the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeResponseCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList) Removes a list of service request type response categories.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeServiceButton(java.util.ArrayList<com.crm.dataobject.CRMDO> productList) Removes service from the service request type.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeStatusButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList) Removes a list of service request type statuses.
java.util.ArrayList<com.crm.dataobject.CRMDO>	removeTempResCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList) Removes a list of service request type temporary resolution categories.
com.crm.dataobject.servicerequests.CRMDOServiceRequestType	resetEnabledCommunicationSettings(com.crm.dataobject.servicerequests.CRMDOServiceRequestType type, com.crm.dataobject.servicerequests.ServiceRequestTypeCommunicationSetting serviceRequestTypeCommunicationSetting)
com.crm.dataobject.servicerequests.CRMDOServiceRequestType	saveButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType) Saves a service request type.

Methods inherited from class com.crm.process.CRMUI

addAttachmentButton, addTrace, assignEntity, echoDto, echoDto, echoDto, echoDtos, getAccountsReceivableEntityOptions, getActiveInactiveOptions, getActiveInactiveOptions, getAllowedDeniedOptions, getAllowedDeniedOptions, getApplicationOptions, getArchiveDataEntityOptions, getArchiveDataEntityOptions, getArchiveEntityOptions, getArchiveEntityOptions, getAssignableEntityOptions, getCurrentDateString, getCurrentDay, getCurrentMonth, getCurrentYear, getDayOfWeekOptions, getDayOfWeekOptions, getDtoFromCollection, getEntityCategoryOptions, getEntityFieldOptions, getEntityOptions, getEntityStateOptions, getEntityStatusOptions, getEntityTypeOptions, getExplicitViewingAccessEntityOptions, getHourOptions, getHourOptions, getImplicitViewingAccessEntityOptions, getModuleOptions, getModulePrintoutOptions, getModuleProcessOptions, getMonthEndDate, getMonthStartDate, getOperatorOptions, getOperatorOptions, getStateOptions, getStringFormattingOptions, getStringFormattingOptions, getTimeOfDayOptions, getTimeOfDayOptions, getTrueFalseOptions, getTrueFalseOptions, getUnitOfTimeOptions, getUnitOfTimeOptions, getWeekEndDate, getWeekStartDate, getYesNoOptions, getYesNoOptions, invoke, load, loadAchivedData, loadAttachmentsTab, loadDaysOfMonthOptions, loadMonthNumberOptions, loadMonthNumberOptions, loadMonthOptions, loadMonthOptions, readFileContent, removeAttachmentButton, setDtoAsNotEditable, setMandatoryField, setMandatoryFields, setOwnerGroup

Methods inherited from class com.crm.businessobject.CRMBase

deepCopy, dispatch, getCRMSession, getCRMSessionHandle, getCurrentDate, getEJBHomeInterface, getInitialContext, getSessionContext, setCRMSessionHandle, setInitialContext, setSessionContext

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

CRMUIServiceRequestTypeBean

public CRMUIServiceRequestTypeBean()

Default constructor.

Method Detail

loadForm

public com.crm.dataobject.servicerequests.CRMDOServiceRequestType loadForm(java.lang.String id)
                                                                    throws java.lang.Exception

Loads a service request type form.

Parameters:

id - - the service request type id to load

Returns:

the loaded form

Throws:

java.lang.Exception

createButton

public com.crm.dataobject.servicerequests.CRMDOServiceRequestType createButton()
                                                                        throws java.lang.Exception

Creates a service request type.

Returns:

a service request type

Throws:

java.lang.Exception

saveButton

public com.crm.dataobject.servicerequests.CRMDOServiceRequestType saveButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                      throws java.lang.Exception

Saves a service request type.

Parameters:

serviceRequestType - - the service request type to save

Returns:

the saved service request type

Throws:

java.lang.Exception

loadStatusesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadStatusesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                              throws java.lang.Exception

Loads a list of service request type statuses.

Parameters:

serviceRequestType - - the service request type to load the statuses from

Returns:

a list of service request type statuses

Throws:

java.lang.Exception

addStatusButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addStatusButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                     com.crm.dataobject.servicerequests.CRMDOServiceRequestStatus serviceRequestStatus)
                                                              throws java.lang.Exception

Adds a status to a service request type.

Parameters:

serviceRequestType - - the service request type to add the status to

serviceRequestStatus - - the service request status to add

Returns:

a list of service request type statuses

Throws:

java.lang.Exception

removeStatusButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeStatusButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList)
                                                                 throws java.lang.Exception

Removes a list of service request type statuses.

Parameters:

dtoList - - a list of service request type statuses

Returns:

a list of service request type statuses

Throws:

java.lang.Exception

loadCategoriesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                throws java.lang.Exception

Loads a list of service request type categories.

Parameters:

serviceRequestType - - the service request type to load the categories from

Returns:

a list of service request type categories

Throws:

java.lang.Exception

addCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                       java.util.ArrayList<java.lang.String> categoryIds)
                                                                throws java.lang.Exception

Adds a list of categories to the service request type.

Parameters:

serviceRequestType - - the service request type to add the categories to

categoryIds - - a list of category IDs

Returns:

a list of the service request type categories services added

Throws:

java.lang.Exception

removeCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList)
                                                                   throws java.lang.Exception

Removes a list of service request type categories.

Parameters:

dtoList - - a list of service request type categories

Returns:

a list of service request type categories

Throws:

java.lang.Exception

loadResponseCategoriesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadResponseCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                        throws java.lang.Exception

Loads a list of service request type response categories.

Parameters:

serviceRequestType - - the service request type to load the response categories from

Returns:

a list of service request type response categories

Throws:

java.lang.Exception

addResponseCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addResponseCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                               java.util.ArrayList<java.lang.String> categoryIds)
                                                                        throws java.lang.Exception

Adds a list of response categories to the service request type.

Parameters:

serviceRequestType - - the service request type to add the response categories to

categoryIds - - a list of category IDs

Returns:

a list of the service request type response categories services added

Throws:

java.lang.Exception

removeResponseCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeResponseCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList)
                                                                           throws java.lang.Exception

Removes a list of service request type response categories.

Parameters:

dtoList - - a list of service request type response categories

Returns:

a list of service request type response categories

Throws:

java.lang.Exception

loadTempResCategoriesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadTempResCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                       throws java.lang.Exception

Loads a list of service request type temporary resolution categories.

Parameters:

serviceRequestType - - the service request type to load the temporary resolution categories from

Returns:

a list of service request type temporary resolution categories

Throws:

java.lang.Exception

addTempResCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addTempResCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                              java.util.ArrayList<java.lang.String> categoryIds)
                                                                       throws java.lang.Exception

Adds a list of temporary resolution categories to the service request type.

Parameters:

serviceRequestType - - the service request type to add the temporary resolution categories to

categoryIds - - a list of category IDs

Returns:

a list of the service request type temporary resolution categories services added

Throws:

java.lang.Exception

removeTempResCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeTempResCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList)
                                                                          throws java.lang.Exception

Removes a list of service request type temporary resolution categories.

Parameters:

dtoList - - a list of service request type temporary resolution categories

Returns:

a list of service request type temporary resolution categories

Throws:

java.lang.Exception

loadFinalResCategoriesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadFinalResCategoriesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                        throws java.lang.Exception

Loads a list of service request type final resolution categories.

Parameters:

serviceRequestType - - the service request type to load the final resolution categories from

Returns:

a list of service request type final resolution categories

Throws:

java.lang.Exception

addFinalResCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addFinalResCategoryButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                               java.util.ArrayList<java.lang.String> categoryIds)
                                                                        throws java.lang.Exception

Adds a list of final resolution categories to the service request type.

Parameters:

serviceRequestType - - the service request type to add the final resolution categories to

categoryIds - - a list of category IDs

Returns:

a list of the service request type final resolution categories services added

Throws:

java.lang.Exception

removeFinalResCategoryButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeFinalResCategoryButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList)
                                                                           throws java.lang.Exception

Removes a list of service request type final resolution categories.

Parameters:

dtoList - - a list of service request type final resolution categories

Returns:

a list of service request type final resolution categories

Throws:

java.lang.Exception

loadActivityTypesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadActivityTypesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                   throws java.lang.Exception

Loads a list of service request type activity types.

Parameters:

serviceRequestType - - the service request type to load the activity types from

Returns:

a list of service request type activity types

Throws:

java.lang.Exception

addActivityTypeButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addActivityTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                           java.util.ArrayList<java.lang.String> activityTypeIDs)
                                                                    throws java.lang.Exception

Adds an activity type to a service request type.

Parameters:

serviceRequestType - - the service request type to add the activity type to

activityTypeIDs - - the ids activity types to add

Returns:

a list of service request type activity types

Throws:

java.lang.Exception

removeActivityTypeButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeActivityTypeButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList)
                                                                       throws java.lang.Exception

Removes a list of service request type activity types.

Parameters:

dtoList - - a list of service request type activity types

Returns:

a list of service request type activity types

Throws:

java.lang.Exception

loadJobTypesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadJobTypesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                              throws java.lang.Exception

Loads a list of service request type job types.

Parameters:

serviceRequestType - - the service request type to load the job types from

Returns:

a list of service request type job types

Throws:

java.lang.Exception

addJobTypeButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addJobTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                      java.util.ArrayList<java.lang.String> jobTypeIDs)
                                                               throws java.lang.Exception

Adds a job type to a service request type.

Parameters:

serviceRequestType - - the service request type to add the job type to

jobTypeIDs - - the ids job types to add

Returns:

a list of service request type job types

Throws:

java.lang.Exception

removeJobTypeButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeJobTypeButton(java.util.ArrayList<com.crm.dataobject.CRMDO> dtoList)
                                                                  throws java.lang.Exception

Removes a list of service request type job types.

Parameters:

dtoList - - a list of service request type job types

Returns:

a list of service request type job types

Throws:

java.lang.Exception

loadPhysicalGoodsTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadPhysicalGoodsTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                   throws java.lang.Exception

Loads a list of service request type physical goods.

Parameters:

serviceRequestType - - the service request type to load the physical goods from

Returns:

a list of service request type physical goods

Throws:

java.lang.Exception

addPhysicalGoodButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addPhysicalGoodButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                           java.util.ArrayList<java.lang.String> productIDs)
                                                                    throws java.lang.Exception

Adds a physical good product to the service request type.

Parameters:

serviceRequestType - the service request type related with the physical good products

productIDs - a list of products IDs

Returns:

a list of the physical goods added

Throws:

java.lang.Exception

addPhysicalGoodTypeButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addPhysicalGoodTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                               java.util.ArrayList<java.lang.String> productTypeIDs)
                                                                        throws java.lang.Exception

Adds a physical good product type to the service request type.

Parameters:

serviceRequestType - the service request type related with the physical good product types

productTypeIDs - a list of product types IDs

Returns:

a list of the physical goods added

Throws:

java.lang.Exception

removePhysicalGoodButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removePhysicalGoodButton(java.util.ArrayList<com.crm.dataobject.CRMDO> productList)
                                                                       throws java.lang.Exception

Removes physical good from the service request type.

Parameters:

productList - a list of physical goods to delete

Returns:

the updated list

Throws:

java.lang.Exception

loadServicesTab

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadServicesTab(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                              throws java.lang.Exception

Loads a list of service request type job types.

Parameters:

serviceRequestType - - the service request type to load the job types from

Returns:

a list of service request type job types

Throws:

java.lang.Exception

addServiceButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addServiceButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                      java.util.ArrayList<java.lang.String> productIDs)
                                                               throws java.lang.Exception

Adds a service product to the service request type.

Parameters:

serviceRequestType - the service request type related with the service products

productIDs - a list of products IDs

Returns:

a list of the services added

Throws:

java.lang.Exception

addServiceTypeButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> addServiceTypeButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType,
                                                                          java.util.ArrayList<java.lang.String> productTypeIDs)
                                                                   throws java.lang.Exception

Adds a service product type to the service request type.

Parameters:

serviceRequestType - the service request type related with the service product types

productTypeIDs - a list of product types IDs

Returns:

a list of the services added

Throws:

java.lang.Exception

removeServiceButton

public java.util.ArrayList<com.crm.dataobject.CRMDO> removeServiceButton(java.util.ArrayList<com.crm.dataobject.CRMDO> productList)
                                                                  throws java.lang.Exception

Removes service from the service request type.

Parameters:

productList - a list of physical goods to delete

Returns:

the updated list

Throws:

java.lang.Exception

editButton

public com.crm.dataobject.servicerequests.CRMDOServiceRequestType editButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                      throws java.lang.Exception

Loads a service request type form.

Parameters:

serviceRequestType - - the service request type to load

Returns:

the loaded form

Throws:

java.lang.Exception

deleteButton

public com.crm.dataobject.servicerequests.CRMDOServiceRequestType deleteButton(com.crm.dataobject.servicerequests.CRMDOServiceRequestType serviceRequestType)
                                                                        throws java.lang.Exception

Deletes a service request type.

Parameters:

serviceRequestType - - the service request type to delete

Returns:

the deleted service request type

Throws:

java.lang.Exception

getTypeOptions

public com.crm.framework.main.LookupBuilder getTypeOptions()
                                                    throws java.lang.Exception

Loads a lookup builder of service request types

Returns:

the loaded lookup builder

Throws:

java.lang.Exception

getTypeOptions

public com.crm.framework.main.LookupBuilder getTypeOptions(java.lang.String emptyValue)
                                                    throws java.lang.Exception

Loads a lookup builder of service request types

Parameters:

emptyValue - an empty select box value

Returns:

the loaded lookup builder

Throws:

java.lang.Exception

resetEnabledCommunicationSettings

public com.crm.dataobject.servicerequests.CRMDOServiceRequestType resetEnabledCommunicationSettings(com.crm.dataobject.servicerequests.CRMDOServiceRequestType type,
                                                                                                    com.crm.dataobject.servicerequests.ServiceRequestTypeCommunicationSetting serviceRequestTypeCommunicationSetting)