com.crm.businessobject.communications

Class CRMBOCommunicationBean

java.lang.Object

com.crm.businessobject.CRMBase

com.crm.businessobject.CRMBO

com.crm.businessobject.communications.CRMBOCommunicationBean

All Implemented Interfaces:

java.io.Serializable

public class CRMBOCommunicationBean
extends CRMBO

See Also:

Serialized Form

Constructor Summary

Constructors

Constructor and Description
CRMBOCommunicationBean() Default constructor.

Method Summary

Modifier and Type	Method and Description
com.crm.dataobject.communications.CRMDOCommunication	complete(com.crm.dataobject.communications.CRMDOCommunication communication) Sets a communication as completed.
com.crm.dataobject.communications.CRMDOCommunication	copyAttributesFromTemplate(com.crm.dataobject.communications.CRMDOCommunication communication, com.crm.dataobject.communications.CRMDOCommunicationTemplate template) Copies a communication's template attributes into a communication.
com.crm.dataobject.communications.CRMDOCommunication	copyDefaultInformationFromDefinition(com.crm.dataobject.communications.CRMDOCommunication communication) Copies the default information of the communication definition to the communication based on the media selected..
com.crm.dataobject.communications.CRMDOCommunication	copyDefaultInformationFromDefinition(com.crm.dataobject.communications.CRMDOCommunication communication, com.crm.dataobject.communications.CRMDOCommunicationDefinition definition) Copies the default information of the communication definition to the communication based on the media selected..
com.crm.dataobject.communications.CRMDOCommunication	createTrackingLinksFromContent(com.crm.dataobject.communications.CRMDOCommunication communication, com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition) Creates links for a communication.
com.crm.dataobject.communications.CRMDOCommunication	createTrackingLinksFromValue(com.crm.dataobject.communications.CRMDOCommunication communication, com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition, java.lang.String value) Creates unbound parameters tags of a communication.
com.crm.dataobject.communications.CRMDOCommunication	createUnboundParametersFromTextAreas(com.crm.dataobject.communications.CRMDOCommunication communication, java.lang.Boolean updateSubject, java.lang.Boolean updateContent) Creates unbound parameters tags of a communication.
com.crm.dataobject.communications.CRMDOCommunication	createUnboundParametersFromValue(com.crm.dataobject.communications.CRMDOCommunication communication, java.lang.String value) Creates unbound parameters tags of a communication.
com.crm.dataobject.communications.CRMDOCommunication	createUnboundParameterTags(com.crm.dataobject.communications.CRMDOCommunication communication) Creates unbound parameters tags of a communication.
com.crm.dataobject.communications.CRMDOCommunication	followUp(com.crm.dataobject.communications.CRMDOCommunication communication) Follows up a communication.
com.crm.dataobject.communications.CRMDOCommunication	formatContent(com.crm.dataobject.communications.CRMDOCommunication communication)
java.util.ArrayList<java.lang.String>	getDefaultAssociations() Returns the default associated data objects of a communication.
java.util.ArrayList<com.crm.framework.metadata.Entity>	getRelatedEntities(com.crm.dataobject.communications.CRMDOCommunication communication) Loads the communication related entities
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.accounts.CRMDOAccountReceivable accountReceivable) Loads a list of communications related to an Accounts Receivable.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.activities.CRMDOActivity activity) Loads a list of communications related to an activity.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.billing.CRMDOBill bill) Loads a list of communications related to a bill.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.contactinfo.CRMDOContactInformation contact) Loads a list of communications related to a contact.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.contactinfo.CRMDOContactInformation contactInformation, com.crm.dataobject.communications.CRMDOCommunicationCategory communicationCategory, com.crm.dataobject.communications.CommunicationDirection direction, com.crm.dataobject.communications.CommunicationMedia media, java.util.ArrayList<java.lang.String> associations) Loads a list of communications based on a number of criteria.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.jobs.CRMDOJob job) Loads a list of communications related to a job.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.leads.CRMDOLead lead)
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.notifications.CRMDONotification notification) Loads a list of communications related to a notification.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.financialtransactions.CRMDOPayment payment) Loads a list of communications related to a payment.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.rewards.CRMDORewardAwardTransaction rewardAwardTransaction) Loads a list of communications related to a reward award transaction.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.rewards.CRMDORewardParticipant rewardParticipant) Loads a list of communications related to a Rewards Participant.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.rewards.CRMDORewardSpendTransaction rewardSpendTransaction) Loads a list of communications related to a reward spend transaction.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.servicerequests.CRMDOServiceRequest serviceRequest) Loads a list of communications related to a service request.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.subscriptions.CRMDOSubscription subscription) Loads a list of communications related to a subscription.
java.util.ArrayList<com.crm.dataobject.CRMDO>	load(com.crm.dataobject.users.CRMDOUser user, java.lang.String orderBy, java.lang.Integer maxSize) Loads a list of communications based on a number of criteria.
com.crm.dataobject.communications.CRMDOCommunication	loadAdditionalInformation(com.crm.dataobject.communications.CRMDOCommunication communication) Loads additional information of a communication.
com.crm.dataobject.communications.CRMDOCommunication	loadByNotification(com.crm.dataobject.notifications.CRMDONotification notification) Loads a communication based on a notification.
com.crm.dataobject.communications.CRMDOCommunication	loadByNotification(com.crm.dataobject.notifications.CRMDONotification notification, java.util.ArrayList<java.lang.String> associations) Loads a communication based on a notification.
com.crm.dataobject.communications.CRMDOCommunication	loadByNumber(java.lang.String value) Loads a communication based on a number.
com.crm.dataobject.communications.CRMDOCommunication	loadByNumber(java.lang.String value, java.util.ArrayList<java.lang.String> associations) Loads a communication based on a number.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.accounts.CRMDOAccountReceivable accountReceivable) Loads a list of draft communications related to an Accounts Receivable.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.activities.CRMDOActivity activity) Loads a list of draft communications related to an activity.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.billing.CRMDOBill bill) Loads a list of draft communications related to a bill.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.communications.CRMDOCommunicationCategory communicationCategory) Loads a list of draft communications related to a communication category.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.contactinfo.CRMDOContactInformation contactInformation) Loads a list of draft communications related to a contact.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.jobs.CRMDOJob job) Loads a list of draft communications related to a job.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.notifications.CRMDONotification notification) Loads a list of draft communications related to a notification.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.financialtransactions.CRMDOPayment payment) Loads a list of draft communications related to a payment.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.rewards.CRMDORewardAwardTransaction rewardAwardTransaction) Loads a list of draft communications related to a reward award transaction.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.rewards.CRMDORewardParticipant rewardParticipant) Loads a list of draft communications related to a Rewards Participant.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.rewards.CRMDORewardSpendTransaction rewardSpendTransaction) Loads a list of draft communications related to a reward spend transaction.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.servicerequests.CRMDOServiceRequest serviceRequest) Loads a list of draft communications related to a service request.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadDraft(com.crm.dataobject.subscriptions.CRMDOSubscription subscription) Loads a list of draft communications related to a subscription.
java.util.ArrayList<com.crm.dataobject.CRMDO>	loadFollowUpCommunications(com.crm.dataobject.communications.CRMDOCommunication communication) Loads a list of follow up communications based on a communication.
com.crm.dataobject.communications.CRMDOCommunication	replaceTags(com.crm.dataobject.communications.CRMDOCommunication communication) Replace tags of a communication.
com.crm.dataobject.communications.CRMDOCommunication	validateApplicationServer(com.crm.dataobject.communications.CRMDOCommunication communication)
void	validateCompletion(com.crm.dataobject.communications.CRMDOCommunication communication, com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition) Validates the completion of a communication.
void	validateDynamicLinkTags(com.crm.dataobject.communications.CRMDOCommunication communication, com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition) Validates the communication dynamic link tags
void	validateReferringToData(com.crm.dataobject.communications.CRMDOCommunication communication) Validates if a communication refers to other entities.

Methods inherited from class com.crm.businessobject.CRMBO

construct, construct, construct, construct, construct, construct, construct, construct, construct, createAndUpdate, delete, delete, delete, getDOName, getDOName, getNextSequenceNumber, getNextSequenceNumber, getNumberScheme, isAssignable, load, load, load, load, load, load, load, load, load, loadAll, loadAll, loadAll, loadAllEntityStatusDO, loadAllEntityStatusDO, loadDataObject, loadDataObject, loadDataObject, loadDataObjects, loadEntityCategoryDO, loadEntityCategoryDO, loadEntityDO, loadEntityDO, loadEntityStatusDO, loadEntityStatusDO, parseAssociations, parseAssociations, save, save, save, saveCRMDOCollection, saveImages, setMandatoryFields, setNumberScheme, validateAndDelete, validateAndSave, validateAndSave, validateAndSave, validateApprovalRequestEntity, validateFormatSettings, validateFormatSettings, validateOnDelete, validateOnDelete, validateOnDelete, validateOnSave, validateOnSave, validateOnSave

Methods inherited from class com.crm.businessobject.CRMBase

deepCopy, dispatch, getCRMSession, getCRMSessionHandle, getCurrentDate, getEJBHomeInterface, getInitialContext, getSessionContext, invoke, setCRMSessionHandle, setInitialContext, setSessionContext

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

CRMBOCommunicationBean

public CRMBOCommunicationBean()

Default constructor.

Method Detail

formatContent

public com.crm.dataobject.communications.CRMDOCommunication formatContent(com.crm.dataobject.communications.CRMDOCommunication communication)

validateDynamicLinkTags

public void validateDynamicLinkTags(com.crm.dataobject.communications.CRMDOCommunication communication,
                                    com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition)
                             throws java.lang.Exception,
                                    com.crm.exception.communications.InvalidTagsException

Validates the communication dynamic link tags

Parameters:

communication - - the communication to validate the dynamic link tags

communicationDefinition - - the communication definition to validate the dynamic link tags

Throws:

java.lang.Exception

com.crm.exception.communications.InvalidTagsException

getDefaultAssociations

public java.util.ArrayList<java.lang.String> getDefaultAssociations()

Returns the default associated data objects of a communication.

Specified by:

getDefaultAssociations in class CRMBO

Returns:

the default associated data objects of the communication

followUp

public com.crm.dataobject.communications.CRMDOCommunication followUp(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                              throws java.lang.Exception

Follows up a communication.

Parameters:

communication - - the communication to follow up

Returns:

the followed up communication

Throws:

java.lang.Exception

copyDefaultInformationFromDefinition

public com.crm.dataobject.communications.CRMDOCommunication copyDefaultInformationFromDefinition(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                                                          throws java.lang.Exception

Copies the default information of the communication definition to the communication based on the media selected..

Parameters:

communication - - the communication to set the default information based on the media.

Returns:

the updated communication

Throws:

java.lang.Exception

copyDefaultInformationFromDefinition

public com.crm.dataobject.communications.CRMDOCommunication copyDefaultInformationFromDefinition(com.crm.dataobject.communications.CRMDOCommunication communication,
                                                                                                 com.crm.dataobject.communications.CRMDOCommunicationDefinition definition)
                                                                                          throws java.lang.Exception

Copies the default information of the communication definition to the communication based on the media selected..

Parameters:

communication - - the communication to set the default information based on the media.

definition - - the active communication definition.

Returns:

the updated communication

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.activities.CRMDOActivity activity)
                                                   throws java.lang.Exception

Loads a list of communications related to an activity.

Parameters:

activity - - the activity to load the related communications for

Returns:

a list of communications related to the given activity

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.billing.CRMDOBill bill)
                                                   throws java.lang.Exception

Loads a list of communications related to a bill.

Parameters:

bill - - the bill to load the related communications for

Returns:

a list of communications related to the given bill

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.accounts.CRMDOAccountReceivable accountReceivable)
                                                   throws java.lang.Exception

Loads a list of communications related to an Accounts Receivable.

Parameters:

accountReceivable - - the Accounts Receivable to load the related communications for

Returns:

a list of communications related to the given Accounts Receivable

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.jobs.CRMDOJob job)
                                                   throws java.lang.Exception

Loads a list of communications related to a job.

Parameters:

job - - the job to load the related communications for

Returns:

a list of communications related to the given job

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.subscriptions.CRMDOSubscription subscription)
                                                   throws java.lang.Exception

Loads a list of communications related to a subscription.

Parameters:

subscription - - the subscription to load the related communications for

Returns:

a list of communications related to the given subscription

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.contactinfo.CRMDOContactInformation contact)
                                                   throws java.lang.Exception

Loads a list of communications related to a contact.

Parameters:

contact - - the contact to load the related communications for

Returns:

a list of communications related to the given contact

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.notifications.CRMDONotification notification)
                                                   throws java.lang.Exception

Loads a list of communications related to a notification.

Parameters:

notification - - the contact to load the related communications for

Returns:

a list of communications related to the given notification

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.rewards.CRMDORewardParticipant rewardParticipant)
                                                   throws java.lang.Exception

Loads a list of communications related to a Rewards Participant.

Parameters:

rewardParticipant - - the contact to load the related communications for

Returns:

a list of communications related to the given Rewards Participant

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.rewards.CRMDORewardAwardTransaction rewardAwardTransaction)
                                                   throws java.lang.Exception

Loads a list of communications related to a reward award transaction.

Parameters:

rewardAwardTransaction - - the contact to load the related communications for

Returns:

a list of communications related to the given reward award transaction

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.rewards.CRMDORewardSpendTransaction rewardSpendTransaction)
                                                   throws java.lang.Exception

Loads a list of communications related to a reward spend transaction.

Parameters:

rewardSpendTransaction - - the contact to load the related communications for

Returns:

a list of communications related to the given reward spend transaction

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.servicerequests.CRMDOServiceRequest serviceRequest)
                                                   throws java.lang.Exception

Loads a list of communications related to a service request.

Parameters:

serviceRequest - - the service request to load the related communications for

Returns:

a list of communications related to the given service request

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.financialtransactions.CRMDOPayment payment)
                                                   throws java.lang.Exception

Loads a list of communications related to a payment.

Parameters:

payment - - the payment to load the related communications for

Returns:

a list of communications related to the given payment

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.communications.CRMDOCommunicationCategory communicationCategory)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a communication category.

Parameters:

communicationCategory - - the communication category to load the related communications for

Returns:

a list of draft communications related to the given communication category

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.contactinfo.CRMDOContactInformation contactInformation)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a contact.

Parameters:

contactInformation - - the contact to load the related communications for

Returns:

a list of draft communications related to the given contact information

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.subscriptions.CRMDOSubscription subscription)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a subscription.

Parameters:

subscription - - the subscription to load the related communications for

Returns:

a list of draft communications related to the given subscription

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.activities.CRMDOActivity activity)
                                                        throws java.lang.Exception

Loads a list of draft communications related to an activity.

Parameters:

activity - - the activity to load the related communications for

Returns:

a list of draft communications related to the given activity

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.jobs.CRMDOJob job)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a job.

Parameters:

job - - the job to load the related communications for

Returns:

a list of draft communications related to the given job

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.accounts.CRMDOAccountReceivable accountReceivable)
                                                        throws java.lang.Exception

Loads a list of draft communications related to an Accounts Receivable.

Parameters:

accountReceivable - - the Accounts Receivable to load the related communications for

Returns:

a list of draft communications related to the given Accounts Receivable

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.billing.CRMDOBill bill)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a bill.

Parameters:

bill - - the bill to load the related communications for

Returns:

a list of draft communications related to the given bill

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.notifications.CRMDONotification notification)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a notification.

Parameters:

notification - - the notification to load the related communications for

Returns:

a list of draft communications related to the given notification

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.rewards.CRMDORewardParticipant rewardParticipant)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a Rewards Participant.

Parameters:

rewardParticipant - - the Rewards Participant to load the related communications for

Returns:

a list of draft communications related to the given Rewards Participant

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.rewards.CRMDORewardAwardTransaction rewardAwardTransaction)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a reward award transaction.

Parameters:

rewardAwardTransaction - - the reward award transaction to load the related communications for

Returns:

a list of draft communications related to the given reward award transaction

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.rewards.CRMDORewardSpendTransaction rewardSpendTransaction)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a reward spend transaction.

Parameters:

rewardSpendTransaction - - the reward spend transaction to load the related communications for

Returns:

a list of draft communications related to the given reward spend transaction

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.servicerequests.CRMDOServiceRequest serviceRequest)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a service request.

Parameters:

serviceRequest - - the service request to load the related communications for

Returns:

a list of draft communications related to the given service request

Throws:

java.lang.Exception

loadDraft

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadDraft(com.crm.dataobject.financialtransactions.CRMDOPayment payment)
                                                        throws java.lang.Exception

Loads a list of draft communications related to a payment.

Parameters:

payment - - the payment to load the related communications for

Returns:

a list of draft communications related to the given payment

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.contactinfo.CRMDOContactInformation contactInformation,
                                                          com.crm.dataobject.communications.CRMDOCommunicationCategory communicationCategory,
                                                          com.crm.dataobject.communications.CommunicationDirection direction,
                                                          com.crm.dataobject.communications.CommunicationMedia media,
                                                          java.util.ArrayList<java.lang.String> associations)
                                                   throws java.lang.Exception

Loads a list of communications based on a number of criteria.

Parameters:

contactInformation - - the contact information related to communications

communicationCategory - - the communication category related to communications

direction - - the direction related to communications

media - - the media related to communications

associations - - the associations related to communications

Returns:

a list of communications based on the given criteria

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.users.CRMDOUser user,
                                                          java.lang.String orderBy,
                                                          java.lang.Integer maxSize)
                                                   throws java.lang.Exception

Loads a list of communications based on a number of criteria.

Parameters:

user - - the user related to communications

orderBy - - the order of communications to be loaded

maxSize - - the number of communications to be loaded

Throws:

java.lang.Exception

load

public java.util.ArrayList<com.crm.dataobject.CRMDO> load(com.crm.dataobject.leads.CRMDOLead lead)
                                                   throws java.lang.Exception

Throws:

java.lang.Exception

loadByNumber

public com.crm.dataobject.communications.CRMDOCommunication loadByNumber(java.lang.String value)
                                                                  throws java.lang.Exception

Loads a communication based on a number.

Parameters:

value - - the communication number

Returns:

the loaded communication

Throws:

java.lang.Exception

loadByNumber

public com.crm.dataobject.communications.CRMDOCommunication loadByNumber(java.lang.String value,
                                                                         java.util.ArrayList<java.lang.String> associations)
                                                                  throws java.lang.Exception

Loads a communication based on a number.

Parameters:

value - - the communication number

associations - - a list of related communications's association objects

Returns:

the loaded communication

Throws:

java.lang.Exception

loadByNotification

public com.crm.dataobject.communications.CRMDOCommunication loadByNotification(com.crm.dataobject.notifications.CRMDONotification notification)
                                                                        throws java.lang.Exception

Loads a communication based on a notification.

Parameters:

notification - - the communication notification

Returns:

the loaded communication

Throws:

java.lang.Exception

loadByNotification

public com.crm.dataobject.communications.CRMDOCommunication loadByNotification(com.crm.dataobject.notifications.CRMDONotification notification,
                                                                               java.util.ArrayList<java.lang.String> associations)
                                                                        throws java.lang.Exception

Loads a communication based on a notification.

Parameters:

notification - - the communication notification

associations - - a list of associated data objects

Returns:

the loaded communication

Throws:

java.lang.Exception

loadFollowUpCommunications

public java.util.ArrayList<com.crm.dataobject.CRMDO> loadFollowUpCommunications(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                                         throws java.lang.Exception

Loads a list of follow up communications based on a communication.

Parameters:

communication - - the communication related to follow up communications

Returns:

a list of follow up communications

Throws:

java.lang.Exception

copyAttributesFromTemplate

public com.crm.dataobject.communications.CRMDOCommunication copyAttributesFromTemplate(com.crm.dataobject.communications.CRMDOCommunication communication,
                                                                                       com.crm.dataobject.communications.CRMDOCommunicationTemplate template)
                                                                                throws java.lang.Exception

Copies a communication's template attributes into a communication.

Parameters:

communication - - the communication to copy the template attributes

template - - a communication template

Returns:

the communication with the copied communication template attributes

Throws:

java.lang.Exception

validateCompletion

public void validateCompletion(com.crm.dataobject.communications.CRMDOCommunication communication,
                               com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition)
                        throws java.lang.Exception,
                               com.crm.exception.communications.ContentLimitException

Validates the completion of a communication.

Parameters:

communication - - the communication to validate

communicationDefinition - - the active communication definition

Throws:

java.lang.Exception

com.crm.exception.communications.ContentLimitException

complete

public com.crm.dataobject.communications.CRMDOCommunication complete(com.crm.dataobject.communications.CRMDOCommunication communication)

Sets a communication as completed.

Parameters:

communication - - the communication to set as complete

Returns:

communication - the completed communication

validateReferringToData

public void validateReferringToData(com.crm.dataobject.communications.CRMDOCommunication communication)
                             throws java.lang.Exception,
                                    com.crm.exception.communications.RelatedFieldsException

Validates if a communication refers to other entities.

Parameters:

communication - - the communication to validate

Throws:

java.lang.Exception

com.crm.exception.communications.RelatedFieldsException

replaceTags

public com.crm.dataobject.communications.CRMDOCommunication replaceTags(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                                 throws java.lang.Exception

Replace tags of a communication.

Parameters:

communication - - the communication to replace the tags for

Throws:

java.lang.Exception

createUnboundParameterTags

public com.crm.dataobject.communications.CRMDOCommunication createUnboundParameterTags(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                                                throws java.lang.Exception

Creates unbound parameters tags of a communication.

Parameters:

communication - - the communication to creates unbound parameters tags for

Returns:

the updated communication

Throws:

java.lang.Exception

createUnboundParametersFromTextAreas

public com.crm.dataobject.communications.CRMDOCommunication createUnboundParametersFromTextAreas(com.crm.dataobject.communications.CRMDOCommunication communication,
                                                                                                 java.lang.Boolean updateSubject,
                                                                                                 java.lang.Boolean updateContent)
                                                                                          throws java.lang.Exception

Creates unbound parameters tags of a communication.

Parameters:

communication - - the communication to creates unbound parameters tags for

updateSubject - - boolean indicating to update subject

updateContent - - boolean indicating to update content

Returns:

the updated communication

Throws:

java.lang.Exception

createUnboundParametersFromValue

public com.crm.dataobject.communications.CRMDOCommunication createUnboundParametersFromValue(com.crm.dataobject.communications.CRMDOCommunication communication,
                                                                                             java.lang.String value)
                                                                                      throws java.lang.Exception

Creates unbound parameters tags of a communication.

Parameters:

communication - - the communication to creates unbound parameters tags for

value - - the value to get the unbound parameters tags

Returns:

the updated communication

Throws:

java.lang.Exception

createTrackingLinksFromContent

public com.crm.dataobject.communications.CRMDOCommunication createTrackingLinksFromContent(com.crm.dataobject.communications.CRMDOCommunication communication,
                                                                                           com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition)
                                                                                    throws java.lang.Exception

Creates links for a communication.

Parameters:

communication - - the communication to creates links for

communicationDefinition - - the communication definition

Returns:

the updated communication

Throws:

java.lang.Exception

createTrackingLinksFromValue

public com.crm.dataobject.communications.CRMDOCommunication createTrackingLinksFromValue(com.crm.dataobject.communications.CRMDOCommunication communication,
                                                                                         com.crm.dataobject.communications.CRMDOCommunicationDefinition communicationDefinition,
                                                                                         java.lang.String value)
                                                                                  throws java.lang.Exception

Creates unbound parameters tags of a communication.

Parameters:

communication - - the communication to creates unbound parameters tags for

value - - the value to get the unbound parameters tags

Returns:

the updated communication

Throws:

java.lang.Exception

loadAdditionalInformation

public com.crm.dataobject.communications.CRMDOCommunication loadAdditionalInformation(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                                               throws java.lang.Exception

Loads additional information of a communication.

Parameters:

communication - - communication to load the additional information for

Returns:

the updated communication

Throws:

java.lang.Exception

getRelatedEntities

public java.util.ArrayList<com.crm.framework.metadata.Entity> getRelatedEntities(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                                          throws java.lang.Exception

Loads the communication related entities

Parameters:

communication - - the communication to get its related entities

Returns:

the communication related entities

Throws:

java.rmi.RemoteException

java.lang.Exception

validateApplicationServer

public com.crm.dataobject.communications.CRMDOCommunication validateApplicationServer(com.crm.dataobject.communications.CRMDOCommunication communication)
                                                                               throws java.lang.Exception

Throws:

java.lang.Exception